Marketplaces
Connecting Wildberries, Ozon and Yandex Marketa to ChatRex to handle customer appeals.
The section contains the integration of ChatRex with the offices of sellers on marketplaces.
Accessible integrations
- Wildberries — questions, feedback, classification of requests, safe drafts and confirmed publication of answers.
- Ozon Seller - reviews, classification, safe drafts and transmission to the operator.
- Yandex Market — reviews, questions, API notifications and confirmed publication of responses.
After connecting
Check the permissions of the token and add only the necessary operations in the Integrations tab and actions.
A detailed description of operations is available under Actions in integrations.
Actions publications change the real data of the marketplace. Use manual confirmation of the final text and do not repeat the entry if the result is unknown.