WaHelp connection

The integration allows the bot to process messages from channels connected to WaHelp.

Connect

1. Make sure the required channel works in WaHelp.
2. Open Integrations in ChatRex.
3. Select Connect integration and select WaHelp.
4. Enter your WaHelp account login and password.
5. Select Connect.
6. Select the desired account or channel from the list.
7. Check the status of Connected.

Data for the bot

In the channel settings, you can transfer:

• name of the channel;
• channel type;
• customer phone number;
• previous reports.

If history is enabled, set a reasonable Message Limit. The more messages are transmitted, the greater the context and cost of processing.

Assign the channel and test it

Add WaHelp in the **Channels tab and launch the desired bot, save the changes and send the test message through the source channel.