WaHelp connection

The integration allows the bot to process messages from channels connected to WaHelp.

Connection

1. Make sure the right channel works in WaHelp.
2. Open Integrations in ChatRex.
3. Press Connect integration and select WaHelp.
4. Enter your WaHelp account login and password.
5. Press Connect.
6. Select the desired account or channel from the list.
7. Check the status of Connected.

Data for the bot

In the channel settings, you can transfer:

• name of the channel;
• channel type;
• customer phone number;
• previous reports.

If history is enabled, set a reasonable Message Limit. The more messages are transmitted, the greater the context and cost of processing.

Appointment and verification

Add WaHelp in the **Channels tab and launch the desired bot, save the changes and send the test message through the source channel.