Shopware connection

Integration connects the active Shopware 6 directory in the context of the selected sales channel, storefront domain, language and currency.

Access is provided only for reading the catalog. Customers and orders are not transferred, products through ChatRex are not changed.

Install the app

1. Open the Shopware card in ChatRex and download the ChatRex AI Sales Assistant package.
2. In Shopware Administration, go to Extensions → My extensions.
3. Select Upload extension and download the package.
4. Install and activate the application.
5. Open Marketing → ChatRex and connect your ChatRex account.

Choosing a showcase

After returning to ChatRex:

1. Select a sales channel.
2. Select a showcase domain.
3. Specify language and currency.
4. Save the context of the connection.
5. Wait for the status Connected.

The bot uses only active products visible in the selected context. Data from another sales channel, language or currency are not mixed into the results.

Synchronized data

• active products and options;
• parameters of options and images;
• Contextual prices and currency;
• inventory and availability;
• Public links of the selected showcase.

Available actions

A safe scenario for finding and checking options is described in the article Actions Shopware.

Verify the result

Find an active item with options, compare the language, price and currency with the selected sales channel, check the remainder of the particular option and the public link.

Disconnect

Turn off Shopware in ChatRex. If the application is no longer in use, deactivate or delete it in Extensions → My extensions.