WhatsApp Connection

Once connected, the bot will be able to receive incoming WhatsApp messages and respond in the same dialog.

Before connecting n

• WhatsApp phone should be nearby and connected to the Internet.
• Make sure the number is not used in any other incompatible integration.
• Do not close the ChatRex window until the scan is completed.

Connection

1. Open Integrations.
2. Press Connect integration.
3. In the Channels tab, select WhatsApp.
4. Open the tab Connection installation.
5. Press Scan the QR code and wait for it to appear. Formation can take up to two minutes.

QR code scanning

1. Open WhatsApp on your phone.
2. On Android, open the menu, on iPhone - Settings.
3. Select Connected devices →Connect device.
4. Point the camera to a QR code in ChatRex.
5. Wait for the status Connected.

Designation of a botoo channel

1. Open My Bots and press Change.
2. Go to Channels and Launch.
3. Click Add channel and select connected WhatsApp.
4. Set up working hours and other available conditions.
5. Press Save changes.

Verification

Send a message to a connected number from another account. Make sure it appears in Chats, the bot responded, and the record is in History.

If there is no answer, check the integration status, subscription, channel assignment and bot working hours.