Connecting hh.ru

Integration connects ChatRex with the employer account on hh.ru. The bot processes new messages from candidates, responds to the vacancy and can ask questions on the hiring scenario.

Before connecting n

Prepare:

• an active ChatRex account with free channel space;
• account of the employer or manager on hh.ru;
• access to the necessary vacancies and correspondence with candidates.

Login and password hh.ru in ChatRex do not need to enter. The connection is performed on the hh.ru side through OAuth-authorization.

Connection

1. In ChatRex, open Integrations.
2. Press Connect integration.
3. On the Channels tab, select hh.ru.
4. Press Connect.
5. On the hh.ru page, log in to the employer or manager account.
6. Check the requested access and confirm authorization.
7. After returning to ChatRex, make sure the card shows the right employer and connection status.

After authorization, you do not need to enter API keys or manually configure the callback address.

Designation of a botoo channel

1. Open My Bots and press Change opposite the desired bot.
2. Go to Channels and Launch.
3. Add the connected channel hh.ru.
4. Set the launch conditions and save the changes.

Setting up the bot's instructions

Describe:

• What vacancies should the bot conduct a dialogue?
• What questions should be asked to the candidate;
• What answers require transferring to the recruiter;
• when automatic processing needs to be stopped;
• That a bot should not promise a candidate without an employee's decision.

We recommend adding a rule:

Answer only on the vacancy and the hiring process. Do not promise employment, invitation or change of response status without employee confirmation. If the question requires the decision of the recruiter, stop the automatic processing and transfer the dialogue.

Verification

1. Use test responses or correspondence available to a connected employer.
2. Send the candidate a new text message.
3. Check the dialog in ChatsChatRex.
4. Make sure that the bot answered the hh.ru correspondence and took into account the desired vacancy.
5. Check the scenario of transferring the dialogue to the recruiter.

If no messages are received, check:

• access of the connected user to the employer, vacancies and correspondence;
• Integration and subscription status in ChatRex
• Is the channel assigned to the right bot?
• Whether the message and time are suitable for launch conditions;
• Is hh.ru integration enabled for your ChatRex account?

Security and reconnection

ChatRex accesses via OAuth and does not store the hh.ru user password. Access tokens are not displayed in the interface and are not transmitted to the bot.

If the user has revoked access to hh.ru, his rights have changed or the connection has stopped working, open the integration settings and log in again.

Use the data of candidates only for communication on the vacancy and hiring. The API and OAuth terms and conditions are published in Official HeadHunter documentation.