Actions Odoo

Actions a bot to search for Odoo products, obtain a card, check balances and link to the product.

After connecting Odoo, the bot can use four operations with the published directory of the selected site.

Available action

Find Odoo products

Looks for published products and options by name, article, category or attributes. In one call, up to 20 results are returned and the following matches are indicated.

Use this action first when the customer describes the desired product in words. Save the received product and variant identifiers for the following operations.

Get Odoo merchandise

Returns the card of the found product: name, description, category, options, price, currency, availability and public reference.

Transmit the exact product_id obtained from the search. Do not substitute the product name instead of the identifier.

Check for Odoo availability

Verifies the availability, quantity, price and currency of a product or a particular option in the warehouse selected when connecting.

If the product has several options, the exact variant_id is required. Without it, ChatRex does not choose size, color or other modification for the client.

Get the Odoo link

Returns the public link of the products of the selected site. If variant_id is specified, a reference of a particular variant is used when available.

Setting up

Open My Bots and open the bot you want to configure.
Go to Integrations and actions.
Add the desired Odoo action.
Choose Connected Integration if your account has more than one.
Save the bot settings.

Recommended scenario

Find products at the request of the customer.
Clarify the desired option if there are several results or options.
Get a card of the selected product.
Check for a specific option.
Report the confirmed price and balance.
Send a public link to the product.

The data includes the latest synchronization timestamp. If the catalog has not yet synchronized or the source is temporarily unavailable, do not invent a price or stock level. Ask the customer to try again later.

Verify the result

In the test chat, ask the bot to find a published product with multiple options. Confirm that the bot refines the option, checks its remainder and sends a link to the selected Odoo site.