Connecting a MAX account with a QR code

“How to connect a MAX account to ChatRex using a QR code, assign a bot channel, and verify messages.”

The integration transmits incoming MAX messages to the ChatRex bot and returns its responses to the user.

This connection is for the MAX account. If you have an official bot built on the MAX partner platform, use a separate integration MAX Bot.

Before connecting n

Prepare your phone with an authorized MAX app and make sure it’s connected to the internet.

Connection

  1. Open Integrations.
  2. Click Connect integration and select MAX in the Channels tab.
  3. Open Connect.
  4. Press Scan the QR code and wait for it to appear.
  5. On your phone, open MAX → Profile → Devices.
  6. Press Login to QR and scan the code from the ChatRex screen.
  7. Wait for the status Connected.

Designation of a botoo channel

  1. Open My Bots and press Change.
  2. Go to Channels and Launch.
  3. Press Add channel and select MAX by QR code.
  4. Set up conditions and working hours.
  5. Save the changes.

Verification

Send a test message from another MAX account. It should appear in ChatRex, and the bot’s answer is to return to the messenger.

If the message is not processed, check the connection status, subscription activity, channel assignment, and bot schedule.