Connecting a MAX account with a QR code

The integration transmits incoming MAX messages to the ChatRex bot and returns its responses to the user.

This connection is for the MAX account. If you have an official bot built on the MAX partner platform, use a separate integration MAX Bot.

Before you connect

Prepare your phone with an authorized MAX app and make sure it’s connected to the internet.

Connect

1. Open Integrations.
2. Click Connect integration and select MAX in the Channels tab.
3. Open Connect.
4. Select Scan the QR code and wait for it to appear.
5. On your phone, open MAX → Profile → Devices.
6. Select Login to QR and scan the code from the ChatRex screen.
7. Wait for the status Connected.

Assign the channel to a bot

1. Open My Bots and open the bot you want to configure.
2. Go to Channels and Launch.
3. Select Add channel and select MAX by QR code.
4. Set up conditions and working hours.
5. Save the changes.

Verify the result

Send a test message from another MAX account. Confirm that it appears in ChatRex and that the bot's response arrives in MAX.

If the message is not processed, check the connection status, subscription activity, channel assignment, and bot schedule.