Sign up and sign in

ChatRex Lite uses your ChatRex account. Sign in with an existing account or create a new one from the widget.

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Sign in to an existing account

If you already have a ChatRex account:

1. Open the ChatRex Lite widget settings in amoCRM.
2. Select Sign in.
3. Enter your email address and password.
4. Confirm the sign-in request.

If the account has not been activated, ChatRex Lite opens the confirmation screen. Enter the code from the email to activate the account and sign in automatically.

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Create an account

If you are using ChatRex for the first time:

1. Open the ChatRex Lite widget settings.
2. Select Create an account.
3. Enter your email address and create a password.
4. Confirm the email address with the code from the email.

After you enter the correct code, ChatRex activates the account and signs you in automatically.

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What happens after sign-in

After successful authorization:

• Your ChatRex account is linked to amoCRM.
• The Channels section becomes available.
• You can connect WhatsApp, Telegram, MAX, and Avito.
• ChatRex creates the basic integration subscription when applicable.

First launch after registration

After registration, ChatRex Lite shows a welcome window and offers to immediately connect the first channel.

1. Select Connect the first channel.
2. The welcome window will close.
3. The channel connection window will open.
4. Select the messenger or platform and complete the authorization.

If you close the window, you can connect the channel later on the Channels tab in the ChatRex Lite settings.

The detailed order is described in the section Connect channels.

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Important considerations

• One ChatRex account can be linked to one amoCRM.
• If you previously used the full ChatRex platform, your account data remains available.
• The subscription is managed inside ChatRex.

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If there are problems

• The confirmation email did not arrive: check the Spam folder and confirm the address.
• ChatRex asks for the code again: the account has not been activated; enter the code from the confirmation email.
• The email is already registered: sign in instead of creating another account.
• Sign-in error: check the email address and password.