Registration and login to ChatRex

How to sign in to an existing ChatRex account or register a new one and link amoCRM

ChatRex Lite requires you to log into your existing ChatRex account. Or register a new one.


Login to an existing account

If you already have a ChatRex account:

  1. Open the settings of the ChatRex Lite widget in amoCRM;
  2. Select "Enter";
  3. Provide email and password;
  4. Confirm entrance.

If the account is not already activated, after entering the email and password, the confirmation screen will open. Enter the code from the email – the account is activated, and ChatRex Lite will automatically sign in.


Registration of new account

If you are using ChatRex for the first time:

  1. Open the settings of the ChatRex Lite widget;
  2. Select "Registration";
  3. Enter an email and create a password;
  4. Confirm the email with the code from the letter.

After correctly entering the code, the input is performed automatically: you do not need to re-enter the email and password.


What Happens After Entering

After successful authorization:

  • Your ChatRex account is automatically linked to amoCRM.
  • The "Channels" section becomes available;
  • You can connect WhatsApp, Telegram, MAX and Avito;
  • A basic subscription is created for integration.

First launch after registration

After registration, ChatRex Lite shows a welcome window and offers to immediately connect the first channel.

  1. Press Connect the first channel.
  2. The welcome window will close.
  3. The channel connection window will open.
  4. Select the messenger or platform and complete the authorization.

If you close the window, you can connect the channel later on the Channels tab in the ChatRex Lite settings.

The detailed order is described in the section Connect channels.


It's important.

  • One ChatRex account can be linked to one amoCRM.
  • If you have previously used ChatRex (not Lite), your account data is stored.
  • The subscription is managed inside ChatRex.

If there are problems

  • The letter with the code did not arrive - check the Spam folder;
  • After logging in, the code is requested again - the account is not yet activated, enter the code from the letter;
  • Email is already registered – use the login instead of registration
  • Login error – check the correctness of the email and password.