# Reports & Analytics

**Reports & Analytics** helps you assess a selected bot: review its score, main risk, key findings, report history, conversation cases, trends, and recommendations.

<img src="/en/static/reports-overview-en.png" alt="Reports and Analytics overview in ChatRex" style="display: block; max-width: 100%; height: auto; margin: 0 auto 24px;">

## Open a report

1. Open **Reports & Analytics** in the sidebar.
2. Select a bot.
3. Open the latest report or choose an earlier report from the history.

Reports are generated for bots with an active subscription. If a bot has no report, first verify its subscription and make sure it has enough conversations for analysis.

## Read the results

Use the overall score as a starting point, then inspect the main risk, findings, and recommendations to understand the reasons behind it. In the detailed report:

- **Summary** presents the assessment, problems, and prioritized recommendations;
- **Conversation cases** shows selected examples and the relevant dialogue excerpts;
- **Trends** compares available reporting periods.

You can download a PDF when that option is available. A weekly report can also be enabled for a bot on **Basic**. After applying a recommendation, compare the next report with the previous period and repeat the same test scenarios.