# Connect Webflow to ChatRex

The Marketplace app name is **ChatRex AI Sales Assistant**.

The Webflow integration gives a ChatRex assistant read-only access to the published catalog of one selected Webflow Ecommerce site. The assistant can search products and variants, retrieve current prices, check live inventory, and share public product links.

The connection uses the official ChatRex OAuth app. There is no archive, API key, or code snippet to install. The app does not inject a widget, script, Custom Code, or Designer Extension into the Webflow site.

## Before you connect

Make sure you have:

- access to the required Webflow Workspace and site;
- Webflow Ecommerce enabled;
- a published site with a public domain;
- at least one published product and SKU.

ChatRex requests read-only access to Sites, CMS, and Ecommerce. It does not modify the catalog and does not request customers or orders.

The ChatRex subscription is purchased separately in ChatRex. Webflow does not process the ChatRex subscription payment.

## Connect the site

1. In ChatRex, open **Integrations**.
2. Select **Connect integration**, choose **Webflow**, and click **Connect**.
3. Review the permissions on the Webflow authorization screen.
4. Grant ChatRex access to the required Workspace or site.
5. After Webflow redirects you back to ChatRex, select the published Ecommerce site.
6. Confirm the connection and wait for the **Connected** status.
7. Choose the integration subscription when ChatRex prompts you.

If the site is missing from the list, publish it in Webflow and confirm that Ecommerce and at least one product are available in the live site. Then run the connection again.

## Add assistant actions

Open the bot, go to **Integrations and actions**, and add any of these actions:

- **Search Webflow products** — searches published products and SKUs by name, SKU, category, or options;
- **Get Webflow product** — returns the selected published product, its variants, current prices, and image;
- **Check Webflow inventory** — reads live inventory for an exact SKU;
- **Get Webflow product URL** — returns the canonical product link on the selected published domain.

Use the exact `product_id` and `variant_id` returned by product search. If a product has multiple SKUs, the assistant should ask the customer to select a variant before checking inventory.

## Test the connection

1. Open a published test product in Webflow.
2. Ask the assistant to find that product in a ChatRex test chat.
3. Compare the returned title, SKU, price, and currency with the live site.
4. Check inventory for the exact variant.
5. Open the returned storefront link in a separate window.

Only published products should appear, and the final URL should use the selected live domain.

## How Webflow data is used

ChatRex uses the authorized Webflow API for these purposes:

- `sites:read` — list the sites that the authorizing member can select and read the selected site's published domain;
- `cms:read` — identify the Ecommerce Products and SKUs collections for the selected site;
- `ecommerce:read` — search published products and variants, retrieve current prices and inventory, and build the public product link.

ChatRex does not crawl a connected Webflow site, bulk-export its content, or maintain a separate catalog index. The generic **Enrich from website** function is unavailable for Webflow-hosted domains and for the domain of a connected Webflow site. Product information is requested when an authorized user or assistant action needs it.

The OAuth token is encrypted at rest on the ChatRex backend and is not exposed to the browser or assistant. Relevant product information may be included in an assistant request to an AI provider, including OpenAI, when the configured assistant uses a Webflow action to answer a customer. See the [Privacy Policy](<../../Legal/Privacy Policy.md>) for data processing and deletion details.

## Disconnect

Open the Webflow integration settings in ChatRex and select **Disconnect**. ChatRex removes the site binding and revokes the app's OAuth access. Connect the app again if you need to restore access.

Disconnecting, revoking authorization in Webflow, or receiving an unauthorized response deletes the stored Webflow OAuth token. ChatRex does not continue reading the site after access is removed.

## Legal and support

- [Privacy Policy](<../../Legal/Privacy Policy.md>)
- [Terms of Service](<../../Legal/Terms of Service.md>)
- Support: [info@chatrex.pro](mailto:info@chatrex.pro)