# Channels

Channels link the ChatRex bot to sites where customers send messages. After the connection, incoming requests are transmitted to the bot, and its responses are returned to the user in the same channel.

## Accessible channels

- [**WhatsApp**](<./WhatsApp.md>) is a QR code connection.
- [**Telegram bot**](<./Telegram (@BotFather).md>) — connect a bot created through BotFather.
- [**Personal account Telegram**](<./telegram-personal-account.md>) - processing of messages of a personal Telegram account.
- [**VK**](<./VK.md>) - VK community messages and bot responses on behalf of the community.
- [**MAX Bot**](<./MAX Bot.md>) is the official connection of the MAX bot to the token.
- [**MAX by QR code**](<./Max.md>) - connect a MAX account using a QR code.
- [**Avito**](<./Avito.md>) - processing user requests from the Avito platform.
- [**Online chat for the site**](<./Online Chat.md>) - install your own ChatRex widget on the site.
- [**hh.ru**](<./hh-ru.md>) — messages of candidates in the employer account.
- [**Email**](<./Email.md>) - Receiving IMAP emails and sending responses via SMTP.
- [**API channel**](<./API.md>) - sending messages from your own service and receiving responses to webhook.

## How to use a connected channel

1. Connect the channel to the appropriate instructions and make sure that the integration is active.
2. Open **My Bots** and press **Change** opposite the desired bot.
3. Go to **Channels and Launch**.
4. Add a connected channel and set the bot launch conditions.
5. Save the changes and send a test message.

!!!note
The same method of connection may be limited by an external service. Before launching, read the requirements in the article of the selected channel.
!!!